FAQS

Check-in is available from 3:00 pm. Check-out must be completed before 12:00 pm; a late check-out will incur an additional charge.

We offer early check-in for an additional fee, subject to availability. If your room isn't ready yet, you can leave your luggage with us and we'll keep it safe until you can check in.

Yes, our front desk is open 24/7. However, from 11:00 pm the main door stays locked for security, so you'll need to show your access key and wristband when you come in.

We offer a continental breakfast, but not all rates include it. It depends on the option you choose when you book.

Yes, for shared accommodation you can choose between a mixed room or a female-only room, available only in the Box Beds category.

No, bathrooms are shared and located outside the rooms. This applies to the Box Beds and Micro categories.

Yes, each pod has its own private closet and safe so you can store your belongings securely.

Yes! We have suites with a private bathroom and, in some cases, a terrace with a jacuzzi. We also offer private rooms in the Micro-Plus category, where the bathroom is semi-private and shared with only two other rooms.

Yes, we have a super fun and varied activity schedule so you can make the most of your stay with authentic Mexico City experiences like lucha libre, Teotihuacán, Xochimilco and more. Ask at the front desk for details and times.

We don't have a restaurant, but at our bar you can order snacks like pizza, wings, tacos dorados and other simple bites to satisfy your cravings.

We don't have a full kitchen, but we offer basic appliances so you can prepare your food, such as an electric oven, an air fryer (great for cooking proteins), a toaster and a refrigerator.

Yes, we offer laundry service through an external provider. If you drop off your clothes before 11:00 am, they'll be ready the same day. The service is available Monday to Saturday, except holidays, and has an additional cost based on weight.

Yes, you can leave your luggage with us for as long as you need. Storage is free on your check-out day until 10:00 pm. After that, the service costs an additional $150 MXN per day for two bags.

Of course! We have high-speed Wi-Fi throughout the hostel so you can always stay connected.

Yes, all guests can use our coworking space on the hostel's rooftop. The area has private booths for privacy and quiet, an equipped meeting room and a shared table for collaborative work.

Hostel Barrio is close to several public transportation stations. San Juan de Letrán station (Metro Line 8) is about a 5-minute walk. Allende station (Line 2) is about 10 minutes away; Isabel La Católica (Line 1), 8 minutes; and Juárez (Line 3), a 15-minute walk. As for the Metrobús, El Salvador station (Line 4) is just a 3-minute walk, while Juárez station (Line 3) is about 15 minutes away. We also offer a transfer service to anywhere in the city for an extra fee; ask at the front desk for more information.

We currently don't allow pets on our premises, except emotional support dogs and guide dogs, which are welcome to ensure your comfort and safety.